Support

Something not working, or a question about your subscription? Write to us and we will reply within a few business days. Please include your iPhone or iPad model and iOS version.

Email us: sleep-sounds@apporig.com

Quick answers

How do I restore my purchase?

Open the app → Settings → Restore purchases. Use the same Apple ID you bought with. If Premium does not appear, check that you are signed in to the App Store (iPhone Settings → your name → Media & Purchases) and try again.

How do I cancel my subscription on iPhone or iPad?

Open iPhone Settings → tap your name → Subscriptions → Tiny Dreamer Premium → Cancel Subscription (or Cancel Free Trial). Cancel at least 24 hours before the current period ends. Deleting the app does not cancel the subscription. You keep Premium until the end of the paid period.

How do I delete my data?

Your child’s profile, mixes, sleep diary and voice recordings are stored only on your device. Delete the app to remove them. To stop usage statistics, switch off Settings → “Share anonymous usage stats”. For any other request about data, email us - see the Privacy Policy.

I was charged but Premium is not active.

Tap Restore purchases first. Payments and refunds are handled by Apple: to ask for a refund go to reportaproblem.apple.com.